info@hotel-hafenresidenz.de  Seestraße 10-13, 18439 Stralsund  

 

Arrival & Contact

All about your arrival



Please note that for all bookings from September 1, 2023, a 5% accommodation tax will be charged in addition to the nightly rate. 


This also applies to our arrangements.



Main building and Depandance

In our main building, on the right side of the street, are our double rooms on the old town side and the lake side as well as our junior suite on the lake side and our two suites on the lake side. The reception, the hotel bar and the “Rockeria” restaurant can also be found there.


Our loft rooms, comfort rooms and our balcony rooms are located in the “Seemannshus” branch, on the left side of the street.


Please note that we are a city hotel located on a road (max. 30 km/h) and next to the volunteer fire department.

If you want a quiet room, we recommend booking the rooms facing the lake. You have a great view and the tranquility of the water.

 

Check-in is possible from 3 p.m.

If you arrive earlier, we cannot guarantee that you will be able to move into the room.


According to our terms and conditions, the payment of the stay is made upon arrival.

We accept CASH, EC and credit cards (Mastercard & Visa).

AMEX is not accepted in our hotel.

Check-out is possible until 11:00 a.m. on the day of departure.

A later check-out is subject to a charge.

Enjoy the rich offer of the breakfast buffet in the "Rockeria" restaurant, daily from 07:00 - 10:30 a.m. for the price of €21.00 per person.

The rooms are cleaned daily until 3 p.m.

Each guest has the option of hanging a red "do not disturb" sign or a green "cleaning" sign on the outside of the door.

After 3:00 p.m. when the sign is changed, there is no more cleaning.

Free cancellation is possible until 2:00 p.m. on the day of arrival, after that a cancellation fee of 80% will apply.

Please note that dogs must be registered beforehand, as our hotel only has a limited number of rooms that can accommodate dogs.


The price for a dog is €15.00 per night.


We would be happy to put a blanket and a treat from PetsDeli in your room for your darling.

There are 20 parking spaces on our hotel grounds at a price of €14.00 per night. available.


Prior reservation is necessary!


Alternatively, the public car park "Am Hafen" on the Fährwall can be used. This is a 2 minute walk from our hotel.

Our hotel has 2 electric parking spaces.


3.7 kW at a price of €24.00 p.n. (incl. parking lot on the hotel premises)

11 kW at a price of €34.00 p.n. (incl. parking lot on the hotel premises)


Prior reservation is necessary!

We ask all guests who are holding a conference with us and have not booked a room to park their car in the "Am Hafen" multi-storey car park on the Fährwall, which is only 200 m away.

Would you like to take a city tour, visit the Ozeaneum, book tickets for a harbor tour or a crossing to the island of Hiddensee?

Talk to us at the reception desk and we will be happy to help.

  • Take exit 24 towards Stralsund/Sassnitz and follow the road for 27 km.
  • Then take the exit towards Stralsund-Altstadt / Stralsund-Franken and follow the road for 300m.
  • Turn left onto Greifswalder Chaussee (signs for Altstadt/Frankenvorstadt) and follow the road for 350m.
  • At the roundabout go straight ahead and follow Frankendamm for 1,2 km.
  • At the next roundabout, continue straight ahead on the waterway for 200m.
  • Then turn right onto Heilgeiststraße and after 40 m turn left onto "Am Fischmarkt".
  • straight ahead... after 500 m you have reached your destination.
  • „Hotel Hafenresidenz“ Seestraße 10 - 13 / 18439 Stralsund

Contact


 

Any questions?

contact us!

Hotel Hafenresidenz Stralsund

Seestraße 10-13, 18439 Stralsund


 +49 (0) 3831282120

 info@hotel-hafenresidenz.de

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